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Frequently Asked Questions

GENERAL USERS

How Near Me Directory does help general users?

General users/visitors are allowed to use Near Me Directory website to get any information of a business. With the collected information, users can contact business owners for their service requests. In other way users can also directly contact business owners via ‘Send Email’ option. All the information submitted will be sent to business owners immediately via email.

Is there a way to register a business without creating Near Me Directory account?

No, unfortunately Near Me Directory does not allow business submitted without creating an account. By creating account and submitting business information, your business will be in total control under your account. In future updates to your business can be made very easy. Read more on how to create an account and submit business.

What information can be taken from Near Me Directory website?

You are free to collect any information on Near Me Directory. If the information collected should not be utilized for any illegal activities. Collecting information via any software, tools, crawlers or in any other mode is not accepted. You can read our privacy policy and terms & conditions for more information.

How information on leads is sent to users?

Right now we share information about leads via email. We have plans to extend this feature to mobile, where mobile is considered to be instant way to reach then compared with email. You can go through our features page for more information.

Can i write a review without creating a Near Me Directory account?

No, we don’t accept a review from non-registered user. Reviews from non-registered or general users in most cases are not from actual customers and this information will make our website spam. In order to keep up the quality standards we don’t encourage users to submit reviews publicly. Read more on how to create an account and submit review.

Is there a way to report business without Near Me Directory account?

Yes, you are free to report a business without creating an account. All the submitted information are sent to Near Me Directory support team for manual verification. Once the verification is completed and found to be correct, we will make changes accordingly for the reported business.

ADDING OR CHANGING INFORMATION

How to create an account with Near Me Directory?

Creating an account with Near Me Directory is free and can be done in 2 ways. A normal method will allow you to register by entering your email address and password. With the help for Facebook, you can sign up in few seconds.

Is there a way to change my display name, profile picture, email address and password?

Yes. You can change or update any of the details once you login to your account with your username and password. Navigate to dashboard and choose profile settings or password settings based on your requirement.

How to retrieve a forgotten password?

It’s very simple and easy to retrieve a password. Navigate forget password page, enter your registered email address. Follow the steps sent to your email address.

How to get my business listed on Near Me Directory?

Register for an user account and verify your identify. Now are free to list your business here.

How to report a duplicate listing on Near Me Directory?

You will have an option in the business profile to report an issue. Click and select duplicate entry. We will remove it upon verification.

How to report a closed business to Near Me Directory?

You can report a business as closed using ‘Report’ option in the business profile page.

Are my profile and reviews are public?

Right now only your reviews are publicly displayed. We have plans to bring in your profile details public. We will update over email, once we make this change.

Is my personal information safe?

Near Me Directory respects your privacy. Will not give, sell, trade or share any of your personal information to any third parties. Please read our privacy policy for more details.

RATING AND REVIEWS

Does Near Me Directory accept reviews/ratings for a business?

Yes we accept. At every point before a conversion happens, people like to read about other people reviews for businesses. In most cases having a good review will bring in new customer for a business. Reviews also help to know what people are doing at business.

Alternatively business owners get a chance to respond to reviews with a comment. Read more on how to write a review.

How to write a review on Near Me Directory?

There are multiple ways to sign in/signup and write a review. Follow the below steps,

  • Search for desired business
  • Click on Add a Review
  • Login/Signup
  • Select a rating value
  • Write your review and submit

Users have to confirm their email address in order to review and approve reviews.

Instead of Login/Signup as a normal method, choose Facebook login method.

How to write comment for a review on Near Me Directory?

Only business owners who have access to the business can respond to a review. If you don’t have access to your business, you can claim your business to write comment. Read more on how to claim a business.

How to write comment for a review on Near Me Directory?

To write a comment for a review follow the below steps,

  • Login to your account
  • Go to Dashboard > My Businesses
  • Click open (your business will open in new tab)
  • Scroll down to review section
  • Write your comment for a review & submit

Will i get an alert when a review for my business is posted / published?

Yes. You will receive notification email whenever a review is posted and/or published for your business. In order to review alerts, you must have claimed. Read more on how to claim a business.

If your business isn’t listed on Near Me Directory, add your business for free.

Does Near Me Directory moderate reviews?

Yes, all reviews submitted will go under review process before they are published.

How to handle negative review for a business?

For some outrage reasons customers will intend to write a negative review for your business. Here are some tips to handle negative reviews and keep clients happy. Add a comment explaining you side of story under review. Try and get good reviews from other customers.

Getting more positive review will outweigh a poor review.

Having recent positive reviews will push negative reviews to down the page.

How to report wrong review posted for your business?

You will have an option below a review (once the review is published) to report.

BUSINESS OWNERS

How to list my business on Near Me Directory?

Register for an user account and verify your identify. Now are free to list your business here. Your business won’t appear immediately after submitting to Near Me Directory. You will have to wait for 48 hours for support team to review and updated your listing. You will receive a notification about the status once your listing is live.

How to update my business listed on Near Me Directory?

Follow the below steps to update your business,

  • Login to your account
  • Navigate to “Dashboard > My Business Listings”
  • Choose the business which you would like to update
  • Click on Edit/Update
  • Update the details in the fields shown and submit

Our support team get notified of the same and reviewed within 48 hours. You will receive a notification about the status once your changes are approved.

Is there a way to take control of my business already listed on Near Me Directory?

Yes. Go to your business profile and click on ‘Claim’ and follow the instructions. We will update the status of the same to your registered email address.

How information on leads sent to business owners?

No. Right now we don’t have any advertising options for business owners to advertising on Near Me Directory. We have plans to bring this feature in near future. We will update to your registered email address once the feature is live.

What are rules and regulations Near Me Directory follow on business listings?

We follow strict rules on business listing. Read below for more details,

  • Business name should be your registered name, sole trader name or domain name
  • All business submitted in Near Me Directory should run their business in Australia
  • Few fields (business name, physical address and phone number) are mandatory while submitting your business information
  • We recommend having an email address for each business.
  • All notifications related to your business are sent to this email address.

Is there a way to advertise with Near Me Directory?

Right now we send leads and all the notification received for your business via email. We have plans to extend this feature to mobile, where mobile is considered to be instant way to reach then compared with email. You can go through our features page for more information.